Slican CCT-1668.EU/IP

Universal communication server available in 19” RACK version cover. Dedicated to medium and large enterprises and institutions. It serves both - IP communication, as ISDN and PSTN connections. It connect standard PBX functionalities with call recording option and set of services to support call center, infoline-offices work. It works with external applications dedicated to specific users or branches.

CCT-1668.EU/IP is equipped with VoIP, REC and LAN functionality driver on board. To use IP, call recording are required only licenses and memory card purchase. Additionally in standard we offer Slican BillingMAN – tariffication software, which enables control and optimization of calls costs. CCT-1668.EU/IP works with external applications, supporting both clients service as own staff work. It may cooperate with CRM or HOTEL software.
Due to integrated GSM gateway CCT-1668.EU/IP PBX may be connected to corporation mobile network, work as independent server or part of servers network. CCT-1668.EU/IP users may chose full range of Slican phones – system phones, IP and analog phones and PBX doorphones.

Servers characteristic:

Capacity:

• up to 88 analog extensions
• up to 78 digital system extensions (including 18 system Up0 subscribers)
• up to 160 IP subscribers (including 60 system IP subscribers)

Hardware characteristic:

• in standard – internal VoIP gateway - safety, reliability, warranty of call conversation high quality (G.711, G.729, GSM codecs in option)
• option – internal GSM gateway – cost calls optimization and mobile work support (read about Slican Mobile Phone)
• integrated call recording system – embedded recording with up to 36 call recording channels / up to 10 880 recorded hours of calls – high calls security level, additionally Slican RecordMAN2 application to manage recorded calls
• option – remote control and automation modules – solutions for intelligent buildings – including doors/gateways opening/closing
• full functionality of a router, NAT firewall - no need to buy or install additional equipment
• works with Slican system phones and Slican IP system phones CTS-102, CTS-202 and CTS-203 series
• cooperation with Slican DECT IP system
• works with Slican PBX doorphones
• remote management modem (option)

Functional features:

• TAPI, CTIP and HOTELP open protocols – MS Outlook, hotel software and CRM solutions integration
• as option Slican TelefonCTI application – incoming and outgoing calls management using PC – esthetic, handy and user friendly application graphical panel
• 99 INVENIO Infolines - multilevel and interactive incoming calls distribution – IVR (interactive voice response) functionality, caller identification – no missed calls and no more busy line
• INVENIO API - caller identification according to ID or CLIP - no missed calls and no more busy line
• up to 12 simultaneous announcements on INVENIO Infolines / or DISA - call center work support
• Intelligent Call Distribution – Slican ACD service – calls distribution according to caller prefix or number
• mobile work support - Slican MobilePhone solution - parallel phone with Callback option – ability to call from parallel phone on PBX cost
• SUPERVISOR service – override service without announcing - call center manager support
• integrated and free of charge Slican BillingMAN software – phone number of subscriber, eventually mediator – if the call is transferred, external number, date, time, number of pulses, net and gross charge
• more TELECONFERENCES – up to 12 participants
• Voice Mail with ability to save up to 120 minutes of calls
• PATHFINDER – automatic path routing, based on dialed number and caller number presentation
• LCR software (Least Cost Routing)
• DISA (Direct Inward System Access) enabling a direct access to internal numbers
• 99 independent voice announcements recorded by a user which work depend on mode of work (Day/Night/Weekend/Holiday etc)
• virtual subscribers (accounts)
• suspension casing
• power supply ~230 V; 50 Hz
• dimensions: width/height/length  19’’ /4U /225 mm